United Healthcare
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Provider Portal
https://www.providerexpress.com/
Claims Submission
Claims submission is done online at Provider Express. Status can be checked within 72 business hours.
Telehealth Codes
Current Payouts
90791 $87.75
90837 $110.09
90834 $75.00
Claim Correction/Resubmission
- Corrections can be done online. See this link for further information.
Notes
- Checks are typically mailed in approximately 10 calendar days from date of entry online, unless the claim needs to be forwarded to another payer.
- You can not see a QUEST client until you are an enrolled provider with the State of Hawaii's Med-Quest program (HOKU). Contact UHC/Optum Provider customer service to get into contact with the Behavioral Health Provider Advocate who will append the system when you are HOKU enrolled.
- UHC has a free online portal for claims submissions. Checks are mailed, but you can also sign up for free for OptumPay for electronic deposits.
- Telehealth policy and service codes: https://www.providerexpress.com/content/dam/ope-provexpr/us/pdfs/clinResourcesMain/guidelines/reimbPolicies/vvComStAfford.pdf